Frequently Asked Questions

• > Do you have a local store that I can visit?
• > Are these gowns name-brand gowns?
• > Can I get a sample fabric swatch to see the material and/or color?
• > If the gown I am interested in is custom order only, what does that mean?
• > How long does it take to custom order gowns?
• > Does it cost extra to custom order?
• > I want to custom order! How do I do that?
• > How do I prepare my gown before my BIG day for the best look?
• > How do I unwrinkle gowns, especially with very easily wrinkled frabic?
• > How can I clean my gown?

A: Sorry, no. Unfortunately we are an online-based store at this moment.

A: No, we are NOT associated with any name brands. Our manufacturer creates designer inspired gowns at a cost far less than the designer originals. Furthermore, your gown will be tailor-made with your personal measurements, which eliminates the need for costly alterations. Outside of the styles we offer on our website, you are also welcome to send us any designs you would like to have your dress made with. We use the highest quality bridal fabrics and materials available, all gowns are fully lined with hand sewn beading and embellishment.

A: Yes! Fabric swatches are available at $5 per swatch. They also come for free when you order the dress upon request. Please contact us if you would like to order a sample fabric swatch.

A: Unfortunately we don't stock gowns that are custom order only, so you won't be able to get the gown right away. To place a custom order we require 40% of the gown's price, which is not refundable. Custom order usually takes about 1 to 3 months depending on whether it's an expedited order. With custom order gowns, you will be able to provide your exact measurements for a perfect fit!

A: Custom orders usually take 3 months. You also have the option to expedite the order to get it in 4 weeks! Expedited orders cost an additional $70-$100.

A: Absolutely not! We are proud to provide our customers with endless style and color options at no extra charge. If you don't see your size or the color you want, you can always custom order it. You can even provide us a design, and we will custom make for you!

A: Simply fill out a form and our staff will contact you.

A: Hang your gown at least one month in advance. That way it will look wrinkle-free and perfectly natural when you are under the spotlight.

A: Here's a trick! Hang the gown in bathroom for 10 minutes when showering or with hot water running. The steaming mist will help un-wrinkle the gown naturally. Ultimately you can also use a clothes steamer.

A: We recommend taking your gown to a professional cleaner for proper cleaning and preservation. Do not machine wash or heat dry your gown! This could damage the fabric and gown decorations.